Product Manager, Digital Experience
Led full stack team of 4 engineers, 1 QA, and 1 data scientist via weekly sprints to develop,
implement, and roll-out enhancements for the ~60,000 users of Tesla’s Global Scheduling System
Sales and Product Enablement Manager, Mack Trucks Business Development
Product Manager, Customer Relationship Management (CRM)
Region Operations Specialist, Southeast Region Sales and Service (US)
Staff Product Manager, Digital Experience
As part of the Digital Experience Leadership Team, develops strategic road maps for three global internal systems across a complex set of stakeholders; manages three Product Managers.
Service Communications Manager, Parts Sales and Marketing
Program Manager, Sales and Delivery Optimization
Decreased Test Drive No Show Rate by 20% via smoothing out systematic friction points
experienced by the customer; Discovery of pain-points via secret shopping and user feedback.